I am 62 several years aged, and was over a flight from Orange County, Ca to Jacksonville, NC. All went properly right up until I arrived at Charlotte,NC. Due to the fact I had wheel chair aid I used to be served if not I feel I would not are actually. Soon after two flight were being cancelled on that night I wasn’t genuinely guaranteed what I might do. But because of the kindness of one's personnel they wheeled me to client service both equally situations, and finally on acquiring the information that another flight wouldn't be scheduled right until the morning on the 3rd they produced certain I had a motel paid out for by american airlines which I very much appreciated. Staying on your own was slightly Terrifying, but I produced it by, and managed for getting again to your airport at 5:30 the subsequent early morning. And once more this flight was cancelled in addition. At this point I arranged to simply go to a different metropolis. Upon finding on that flight there was a electrical fireplace while in the cabin on the airplane, and immediately after staying during the air for around ten minutes it absolutely was rotated and we were being taken off the plane in a very hurry.
I can't feel you board passengers prior to doing all your checks about the plane. Leaving your clients stuck for over 2 hrs without to tiny information is whole bullshit. While you are essentially the same as every airline During this respect, it’s basically not acceptable to treat your shoppers this fashion.
My partner and i experienced a flight leaving Richmond Virginia using a remaining location of Seattle Washington. We have been familiar with flying and experienced flown other airlines earlier that week intending to and from multiple Locations. We experienced all our facts and went to use the American Airlines kiosk to print our boarding passes. The kiosk didnt inquire if those people who are flying are navy staff so we begun above and waited in line to talk to a consultant on the counter. At the time we were being up on the counter we advised a Girl powering the counter that my spouse is within the military and we had two baggage to check in. Thats whenever we were being educated that our luggage in which in excess of pounds and it would be 250$ excess. We asked for for the lady to point out us in which the deal pricing is penned. She was unable to supply that data and went on to tell us we could look it up ourselves. My partner that's enlisted inside the U.S. Coast Guard has not experienced to pay added or any volume for baggage, on orders or personal. My spouse gave her the 250$ and that is in the event the agent we have been speaking with quickly turned very rude and threatened to cancel our total flight.
The baggage service (which wasn't American airlines) known as me at 2am to allow me to know they'd be bringing my bag out to my house!!!
American Airlines Consumer service hotline is well available and buyer friendly. Sad to say, It's important to wait about two minutes to talk to a buyer service consultant. You need to listen to a long speech regarding current updates.
I'd a terrible working experience employing American Airlines! My gate was transformed six periods and that they had me running from gate to gate to pass up my flight! Then was put on Yet another flight who’s gate was changed 4 times following that! The individuals at gate have been horrible and didn’t care! My flight was delayed on account of upkeep problems then I ultimately get on airplane and sit in my seat and my arm was pop over to this site scratched by an personnel pushing the drink cart!
I would like to relay a very very poor client service working experience with American Airlines which transpired on Friday, July 15, 2016 with my flight from Dallas (DFW) to Washington, D.C. (DCA) And at last to Charleston, WV (CRW), which did not take place. My flight from DFW was as a result of depart at 3:00 p.m. Flight #2553. Resulting from our gate not getting accessible (another plane was caught at our gate from a prior flight) and AA failed to eliminate it for routine maintenance and no other gate becoming assigned to our flight. Around forty five minutes after our scheduled boarding time, a whole new gate was found and the boarding commenced. Then just after everyone boarded Flight #2553, we were delayed on the bottom as a result of floor crews not being able to speedily and appropriately load the plane. We eventually departed Dallas about seventy five minutes afterwards than scheduled. The landing in DCA happened with about 10 minutes remaining for me to board my connecting flight to CRW.
Please ahead me the data for my travel voucher that ought to be on file. I've misplaced the first as I had saved it on my other Computer system that may be being serviced.
We ended up on AA 1517 from Miami to Roatan 02/13/sixteen and 02/14/sixteen & The flight was not able to land in Roatan and diverted to Belize. I'm common enough with flying to be aware of the Captain created the appropriate connect with along with the diversion was climate similar. On landing in Belize we had been informed with the Captain there was a warning light on an engine that necessary to be addressed, the aspect was readily available in Belize. The result was a clear mechanical delay. We deplaned and have been told we'd get food and drink. After in excess of an hour or so we had not been fed as well as a bit later we were given a sandwich and bottled water then informed we could board.
As opposed to a repeat of this, It appears the weather conditions needs to be viewed nearer. You can find as of now a eighty% potential for rain, storm, feasible tornado outbreaks.
I'm stuck in LA, for the reason that my AA FLIGHT 1927 on February 3rd was cancelled! I'm very dissatisfied!!! I was not given a definitive remedy concerning why my flight was cancelled.
I will never be use AA once more!! I booked a flight for me and my son to join our household on holiday vacation. Extensive story shorter something arrived up and we've been not able to go at this time. I known as your company with around a months observe. Canceled the battle with mobile phone rep John; who was very well mannered. He didn't say everything about the quantity of demand I could well be take place for canceling the flight. I named back to question regarding the demand and I had been advised which i would be demand $two hundred by AA and $fifty in the supply I accustomed to book the flight per particular person. That I might have a $15 credit score per person… I asked to talk to her supervisor and Michelle Morgan was the person I subsequent talked to. She was no support, I requested to speak to her supervisor and she or he said that there was no one earlier mentioned her. I instructed her that I was guaranteed that there was another person higher than her. At last she said that I could drop by the customer relations Internet-internet site. Once again I questioned her twice site for her supervisor’s title and she or he replied customer relations. I yet again told her I required the title of her direct supervisor, the person that she noted to…the title supplied was Jalia Elisidi .
I flew from Tampa to Chicago in a very 737. Thank you for Row 7 for handicap. In my eighty three yrs I've had both of those knees replaced, stroke, open heart medical procedures plus other problems. Being six’4″ I actually will need the leg place. I utilised the restroom up entrance plus the 737 has a problem—usage of the bathroom bowl. The bathroom lid and seat must not sleep when lifted. I had to use my knee to maintain them up. Because of the curvature of the ceiling and the distance to the rest room I needed to angle my system intensely forward to make use of the facility which intended I couldn't see what I was executing.
I am a million member and often love traveling on AA,but U.S. Air executive luxury jets charter Seattle is not any good. The personnel is very rude